Garanti
We've got you covered! We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. You can find more information on our
Sıkça Sorulan Sorular section.
This Warranty Does Not Cover
- Normal aşınma ve yıpranma
- Yanlış montaj
- Korozyon
- Yanlış bakım
- Orijinal olarak satıldığı şekliyle bisiklet için tasarlanmamış veya bisikletle uyumlu olmayan bileşenlerin, parçaların veya aksesuarların montajı
- Kaza, yanlış kullanım, kötüye kullanım veya ihmal nedeniyle hasar veya başarısızlık
- Parça değişimi veya değişimi için işçilik ücretleri
- Orijinal üretici garantisi kapsamındaki tescilli olmayan ürünler (diğer herhangi bir orijinal parça veya bileşen)
- Jantlarda veya tekerleklerde kozmetik çizikler veya yapısal olmayan kusurlar
However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).
This warranty applies to:
- Tüm model yılı 2022 ve daha yeni bisikletler
- 14 Aralık 2021'den sonra satın alınan parçalar ve aksesuarlar.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the date of receipt. MIDONKEY is not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
For products purchased before 2021, please contact us directly for warranty coverage.
Initiate A Warranty Claim
First things first. Contact an authorized retailer or distributor to initiate a warranty claim. Please call before going to the store to confirm the store's hours of operation. Buy directly from us or you have questions about it? Please contact us by the contact form below stating your order number. Proof of purchase is required.
Bize Ulaşın
Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404Email: info@midonkey.comMob: 0086-15817481923İletişim Formu →
